Orders your own staff hand over the counter — no driver involved. Put in your numbers and see it.
Pickup rates, not delivery. DoorDash charges 6% on pickup on every plan; Uber Eats charges 7% when your in-app prices match in-store and 10% when they don't (raised from 6% in March 2026). The 15–30% figures you hear are delivery tiers, where the cut pays for a driver.
On orders your guests picked up themselves. It's a real number and worth knowing — but the bigger cost of the apps isn't on this line. It's that they keep the guest.
No marketplace commission and nothing added to your guests' bills. Our platform fee is 3% capped at $250/mo on Simmer, or zero on Full Heat. Card processing is charged separately on Regulars; DoorDash's 6% includes it.
See what we chargePickup only, deliberately — Regulars doesn't provide drivers, so delivery commission isn't a saving we can claim. Estimate only: rates vary by plan, market and the agreement you signed, and the only reliable figure is the one on your own statement. Months calculated at 4.33 weeks. Sources: DoorDash merchant pricing (merchants.doordash.com), Uber Eats fee change reported by Restaurant Dive, March 10 2026.
Pick your flavor above and this changes — because a coffee bar at 8am and a bakery selling out by ten are not the same business.
A quarter of orders feed four or more people, but they arrive as five separate line items with no format built for them — so the ticket lands lower than the appetite. And when someone orders biryani, most software tries to sell them raita, which comes with it.
Regulars spots the group pattern in your own orders and builds a family format for it. It also knows what's already on the plate — biryani comes with raita, a curry needs bread — so it confirms rather than upsells. That runs from day one, before there's any order history.
What the intelligence watches for, by kind of kitchen. Founding Flavors locks early rates for the first 100 kitchens per flavor — with a private Founding 20 cohort getting personal migration.
First 100 kitchens per flavor get 50% off for 3 months, first month free, and the rate locked for life. The first 20 (Founding 20) also get white-glove migration completed personally within 72 hours. Terms are confirmed on the demo — then the seats close in order.
Regulars pre-loads the upsell logic, menu structure, photography direction and marketing calendar that already works for businesses like yours — then keeps learning from your own sales.




Three reasons independents leave the incumbents for Regulars — the commissions you stop paying, the channels you unlock, and how fast you’re live.
No guest fees, no setup fees, no uncapped percentages, no contracts. Priced to beat the platform you're comparing us to — on every line.
50% off for 3 months. First month free. Rate locked for life. Founding 20 gets personal migration in 72 hours. After 100, the price rises permanently.
The first twenty kitchens on concierge keep the rate they agree for as long as they stay with us — no annual increase, no repricing when the list price goes up. We can honour that for twenty. After that it's the standard rate.
| Regulars | Typical platforms | |
|---|---|---|
| Entry plan | ✓$199/mo + 3% per order | $249/mo + 5% per order |
| Per-order fee cap | ✓Hard-capped at $250/mo, then auto-flat | Uncapped |
| Flat plan | ✓$449/mo · 0% fees | $499/mo · 0% restaurant fees |
| Fees charged to your guests | ✓$0, ever | 5% order support fee on every order |
| Setup & migration | ✓$0, done for you | ~$1,000 implementation (reported) |
| AI phone ordering | ✓Included on Full Heat | In development / waitlist |
| Marketing channels | ✓Email, SMS, WhatsApp + AI social posting | Email & SMS only |
| Delivery radius | ✓No fixed cap — zone-priced at cost | 10-mile maximum |
| Payment processing | ✓Bring your own, or ours | Stripe required |
| Who it's built for | ✓10 flavors: restaurants, trucks, bakeries, coffee… | Restaurants |
| Support after launch | ✓Named flavor specialist, for life | Onboarding specialist, then general support |
| Performance guarantee | ✓90-day money-back growth promise | None |
| Contract | Month-to-month, cancel anytime | Month-to-month, cancel anytime |
No marketplace commissions and nothing added to your guests' bills. Platform fee is 3% on Simmer, capped at $250 a month, and zero on Full Heat. That's the whole of it.
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